"100 years of combined experience in the automotive industry"
All Makes & Models - Foreign & Domestic
Certified Technicians Available
Fast, Friendly Service
Your Neighborhood Full Service Repair Facility
February 7, 2021
One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Pickerington is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.
Let us at Tuffy Tire & Auto Service Pickerington introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.
We start with the detective basics: What, Where and When. Play along with me; You come in to Tuffy Tire & Auto Service Pickerington and your car is making a funny sound...
Do you see where we're going? You're gathering additional information to help your technician at Tuffy Tire & Auto Service Pickerington know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."
If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.
Ask us for details.
Tuffy Tire & Auto Service Pickerington
1223 Hill Road N.
Pickerington, Ohio 43147
614-751-0111
http://www.tuffypickerington.com
November 9, 2025
A clean connection is a wonderful thing. Think of a good cell phone signal or an airline connection with ample time and short distance to the next gate. Good connections are also important for your vehicles battery, and one secret to that is to make sure its periodically cleaned. If its been a w... More
November 2, 2025
We've all been through it. The vehicle ahead of us kicks up mud, slush, snow or salt on our windshield and we can't see a thing. And not being able to see a thing when we're driving? Not a good thing. Debris on a vehicle's glass can be blinding when driving directly into the sun. And other thi... More
October 27, 2025
Theres an important part in your vehicle that shields your timing belt, timing chain or cam belt from the debris and gunk that can be kicked up from the road. Its called the timing cover. Its important because the timing belt or chain is what coordinates parts of your engine called the camshaft... More
