Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

March 3, 2024

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Tire & Auto Service Pickerington. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy Tire & Auto Service Pickerington as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Tire & Auto Service Pickerington, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy Tire & Auto Service Pickerington
1223 Hill Road N.
Pickerington, Ohio 43147
614-751-0111
http://www.tuffypickerington.com

Need Service?

Request a Quote

More articles from Tuffy Pickerington

Stuck! (Vehicle Door Issues)

August 11, 2025

This may have happened to you. You drive somewhere and get out of your vehicle only to try closing the door and it just won't stay closed! What a helpless feeling. You can't lock it; you can't leave it like it is. Or, let's say you head down to your vehicle to head out to work in the morning a... More

Regular Schedule or Severe Service Schedule at Tuffy Tire & Auto Service Pickerington?

August 4, 2025

Today's Tuffy Tire & Auto Service Pickerington article focuses on severe service maintenance. Many Pickerington drivers are not aware of them and yet there are also very vocal advocates in Ohio who think that severe service schedules apply to everyone. Somewhere between a complete lack of awaren... More

(Timing Belt)

July 28, 2025

You may have heard about an important part of your vehicle's engine called a timing belt, and many know that if that belt breaks, it can cause some very serious engine problems. Not all vehicles have them, and the ones that do generally have smaller engines. The timing belt keeps the engine sy... More